Privacy Policy

Effective Date: 03/20/2025
Last Updated: 06/29/2025

1. Introduction

Zimmerman’s Equipment, a DBA of LT Partners Holdings LLC (“Company,” “we,” “our,” or “us”), operates www.zimmermansequipment.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us, and how we handle SMS communications in accordance with applicable laws and regulations.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you:

• Create an account or make a purchase
• Request product information or quotes
• Contact us through forms, email, or phone
• Subscribe to our newsletter or marketing communications
• Opt in to receive SMS communications

This may include:

• Name and contact information (email, phone, address)
• Payment and billing information
• Product preferences and purchase history
• Communications with our team

2.2 Information Collected Automatically

We automatically collect certain information through cookies and similar technologies:

• Device and browser information
• IP address and location data
• Website usage patterns and preferences
• Pages visited and time spent on our site

3. How We Use Your Information

• Process and fulfill your orders
• Provide customer service and technical support
• Send you product information you’ve requested
• Communicate about your purchases and account
• Send SMS notifications regarding bookings, appointments, or service (with your consent)
• Improve our website and services
• Comply with legal obligations

4. SMS Messaging Terms and Conditions

By providing your mobile phone number, you consent to receive SMS messages from Zimmerman’s Equipment related to bookings, appointments, or service-related updates.

• Opt-In/Consent: You must explicitly opt in to receive SMS messages from us.
• Message Frequency: Message frequency may vary based on your interactions with us.
• Message and Data Rates: Standard carrier message and data rates may apply.
• Opting Out: You may opt out at any time by replying “STOP” to any SMS. You will receive a confirmation message and no further messages will be sent to your number.
• Help: Reply “HELP” to any SMS message for support, or contact us at +1(540)864-5444.
• Privacy Assurance: No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All SMS opt-in data and consent is excluded from any category of information sharing in this policy. It will not be shared with any third parties.

5. Third-Party Services We Use

• WooCommerce: Our online store is powered by WooCommerce, which processes your order and payment information securely.
• Google Analytics: We use Google Analytics to understand how visitors use our website. This service collects anonymous usage data to help us improve your experience. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• HubSpot: We use HubSpot to manage customer relationships and communications. This helps us provide better service and send relevant product information.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (payment processors, shipping companies, messaging platforms, etc.)
• Professional advisors (lawyers, accountants, etc.)
• Law enforcement or regulators when required by law
• Business partners only with your explicit consent

IMPORTANT: All stated categories in this privacy policy explicitly exclude SMS opt-in data and consent. That information will not be shared with third parties.

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

Our website uses cookies to:

• Remember your preferences and login status
• Analyze website traffic and usage
• Provide personalized content and advertisements
• Enable essential website functionality

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

9. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Request a copy of your data
• Restrict how we use your information
• Object to our processing of your data
• Withdraw your consent (including SMS messaging, by replying STOP)
• Request help (by replying HELP to any SMS message)

To exercise these rights, contact us at hello@zimmermansequipment.com.

10. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it immediately.

12. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us:

Zimmerman’s Equipment, a DBA of LT Partners Holdings LLC
Email: hello@zimmermansequipment.com
Phone: +1(540)864-5444
Address: 5145 Craig Valley Drive New Castle, VA 24127

14. State-Specific Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including:

• The right to know what personal information we collect and how it’s used
• The right to delete personal information
• The right to opt out of the sale of personal information (we do not sell your information)
• The right not to receive discriminatory treatment for exercising your rights

European Residents (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including:

• The right to access, rectify, or erase your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to lodge a complaint with a supervisory authority